Enhancing Relationship-Centered Communication

Add to Calendar Enhancing Relationship-Centered Communication 1/4/2021 8:00:00 AM 1/4/2021 5:00:00 PM America/New_York For More Details: https://yale.cloud-cme.com/course/courseoverview?EID=22973 Description: Ineffective communication by healthcare professionals leads to negative outcomes including poor adherence to treatment plans, increased length of stay, increased readmission rates, and increased litigation. Yet physicians and nurses receive little training in the procedure of communication beyond the first years of medical or nursing school. YNHHS and Yale Medicine, in partnership with the Academy of... Learning Management System false MM/DD/YYYY


Date & Location
Occurs weekly every Monday starting on 1/4/2021 at 8:00 AM
Monday, January 4, 2021, 8:00 AM - 5:00 PM, Learning Management System

Target Audience
Specialties - Cardiovascular Disease, Critical Care Medicine, Dermatology, Diagnostic Radiology, Digestive Diseases, Emergency Medicine, Endocrinology, Family Practice, Gastroenterology, General Practice, General Surgery, Geriatric Medicine, Hospitalist, Infectious Diseases, Internal Medicine, Interventional Radiology, Multiple Specialties, Nephrology, Neurology, Neurosurgery, Nurse Practitioner, Nutrition, Ob/Gyn, Oncology, Ophthalmology, Orthopedic, Orthopedic Surgery, Otolaryngology, Pathology, Pediatrics, Pharmacist, Physical Therapy, Physician Assistant, Psychiatry, Psychology, Public Health, Pulmonology, Radiology, Rheumatology, Sleep Medicine, Social Work, Surgery, Surgery / Transplant, Urology, Vascular Medicine

Overview
Ineffective communication by healthcare professionals leads to negative outcomes including poor adherence to treatment plans, increased length of stay, increased readmission rates, and increased litigation. Yet physicians and nurses receive little training in the procedure of communication beyond the first years of medical or nursing school. YNHHS and Yale Medicine, in partnership with the Academy of Communication in Healthcare are now offering the Enhancing Relationship-Centered Communication (ERCC) Training Program, virtually. ERCC is an interactive and engaging series of three, two hour workshops that teaches communication skills to improve patient outcomes, patient experience and clinician professional satisfaction. Brief didactic presentations introduce three skillsets, which are reinforced with live demonstrations, skills practice, guided feedback and coaching.

Objectives
  1. Improve fundamental communication skills
  2. Manage difficult patient encounters
  3. Decrease personal work stress by connecting more effectively
  4. Establish better relationships with patients and colleagues
  5. Share decision making with patients
  6. Explain complex information efficiently

Accreditation

The Yale School of Medicine is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

Designation Statement
The Yale School of Medicine designates this enduring material for a maximum of 2.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Disclosure Policy
It is the policy of Yale School of Medicine, Continuing Medical Education (CME), to ensure balance, independence, objectivity, and scientific rigor in all its educational programs.  All individuals involved in the development and presentation of Accredited Continuing Education activities are required to disclose all financial relationship(s) with ineligible companies that has occurred within the past 24 months; and the opportunity to affect the content of CME about the products or services of the commercial interests. This information is disclosed to all activity participants prior to the commencement of the educational activity.


Credits
AMA PRA Category 1 Credits™ (2.00 hours), Non-Physician Attendance (2.00 hours)